FAQs
TJAP is an Indian brand blending traditional textile heritage with modern style. It handpicks Jodhpur prints and crafts garments in Jaipur’s solar-powered, SEDEX-approved facility using rainwater harvesting. TJAP offers affordable, high-quality, comfortable clothing that fuses cultural roots with contemporary aesthetics for bold self-expression.
TJAP offers a 10-day return/exchange policy for unworn, unused items with tags, in original packaging, with proof of purchase. Returns yield store credit (excluding shipping) valid for 30 days; exchanges cover wrong sizes or defective items. Non-returnable items include gift cards, swimwear, intimate items, bodysuits, and discounted products. Contact contact@shoptjap.com for issues or damaged/incorrect items.
At ShopTJAP, we respect your privacy and are committed to protecting your personal information. When you visit our site, we collect certain details such as your device information (IP address, browser type, cookies, etc.) and order information (name, address, payment details, etc.). This data is used to process orders, improve our site, and provide relevant marketing. We may share your information with third-party services like Shopify and Google Analytics, but we never monitor or control these tools. For more details on how we handle your information and your privacy rights, please read our full Privacy Policy here (link to privacy policy page). If you have any questions or concerns, feel free to contact us at contact@shoptjap.com.
By using our website, you agree to our Terms and Conditions. You must be of legal age or have consent to use the site. Unauthorized use is prohibited, and we are not responsible for any errors or third-party links. We can change prices and products at any time, and we reserve the right to modify or discontinue services. Your personal information is protected under our Privacy Policy. Violating these terms may result in termination of access. These terms are governed by Indian law. For full details, please refer to our Terms of Service.
We offer free shipping on all domestic orders, with delivery in 7-10 business days. You will receive a Tracking Number via email once your order is shipped, which you can use to track your shipment on the courier partner’s website (Bluedart, Delhivery, DHL, DTDC). For any questions, feel free to email us at contact@shoptjap.com.
We offer a wide range of sizes from S to XXL for all suitable styles. You can find detailed size charts on each product page to help you choose the best fit.
We launch new casual collections seasonally and often add limited-edition drops throughout the year. Follow us on social media or subscribe to our newsletter to stay updated!
You can reach our customer support team by emailing contact@shoptjap.com or by using our Contact Us form. We aim to respond within 24 hours.